Issue | Possible Cause | Solution |
No power | There was a power failure | Restore the power supply |
The plug is not correctly inserted into the socket | Insert the plug correctly into the socket | |
The power cord is damaged | Contact customer service. Only authorized servicers should replace damaged cords | |
The thermostat may on off position | Check the thermostat control is not set to "Off" | |
The power supply voltage is too low | Move the unit onto another circuit with the correct voltage | |
Beer is leaking from the dispenser (TBC50BL) | Handle is not set to the full upright position | Place handle in full upright position |
Rubber hose is not being pinched shut by handle | Contact customer service. Please have your model and serial number |