Ice Maker Troubleshooting Tips

Issue Possible Cause Solution
No power There was a power failure Restore the power supply
The "Water" indicator is on Sensor may not detect distilled water Add a pinch or two of salt to the water, and restart
The "Water" and "Ice" indicators are both flashing The ice shovel cannot move Check if the ice is blocking the ice shovel, otherwise, consult a qualified technician
The "Ice" indicator is on The ice basket is full Remove ice from the ice basket
The ice cubes stick together The ice cycle is too long Stop the ice maker, and restart it when the ice blocks melt. Select the small ice button
The ice making cycle seems normal but no ice is produced The ambient temperature or the water temperature is too high Please run the ice maker in temperatures below 90°F and/or pour colder water into tank