Portable Dehumidifier Troubleshooting Tips – EdgeStar

Issue	Possible Cause	Solution
The portable dehumidifier does not turn on	There was a power failure	Restore the power supply
	The plug is not correctly inserted into the socket	Insert the plug correctly into the socket
	The automatic switch, line fuse, or breaker has been tripped	Flip the switch, change the fuse, or turn the breaker back on. Also note that you may have too many appliances drawing power on one circuit, so you may need to move some onto another circuit
	The power supply voltage is too low	Move the unit onto another circuit with the correct voltage
	The power cord is damaged	Call for service. Only authorized servicers should replace damaged plugs

The unit is very noisy	The unit is not level	Make sure the unit is level
	The compressor is bad	Call customer service
	The floor underneath the unit is uneven	Move the unit to a location with a level, even floor

The unit is leaking water onto the floor	The unit may have shipping damage	Inspect for damage on the bottom, side and back of the unit.
The unit is leaking water onto the floor	The unit was tilted, or is not level	Make sure the unit remains level